Dear Ester
We have recently been asked to wear facemasks when boarding passengers and in other situations where it is not possible to maintain the required social distance.
How long can the crew be required to wear a regular disposable facemask? And how long a break are you entitled to between using these?
Best regards Carina Safety representative
Hi Carina
Danish Health Authority has introduced facemask requirements in public areas, and special rules apply for passenger transport.
For FFP 2 and FFP3 masks, the maximum use is 3 hours within a 24-hour period. Therefore, it is recommended that the crew take several breaks (without a mask) or switch between work tasks to make the most of the 3-hours rule.
For ordinary facemasks (type II/IIR), the Danish Health Authority states that these can be used for up to 4 hours but must be changed after 3 hours. The Danish Working Environment Authority continues to recommend that they only be used for 3 hours per day.
If there is a need to work with a facemask for longer than 3 hours per day, a mask with a turbo unit (fan) or air-supplied respirator must be acquired. In that way, the working time with a mask can continue up to 6 hours per day. Alternatively, screens can be set up between the customer and the employee at permanent workplaces or the employee can use visors at mobile workplaces.
It is difficult to define a break, as the time of usage of facemasks is total time per day. In general, the harder the workload, the moreoften and longer the breaks need to be.
It is important to make the crew aware that you may start to feel dizzy or uncomfortable using a facemask. Therefore, remember to take breaks and change the facemask as needed. Employees who have lung diseases are exempt from using facemasks and should instead use the visor.
We recommend that you prepare a risk assessment based on the STOP-prevention principles for those work situations where there is a risk of infection with COVID-19. Which means:
Substitution: Can the customer contact be avoided and replaced by a different workflow?
Technical solutions: E.g. setting up screens? Can the employee be placed in a closed room with a glass screen when checking tickets?
Organizational solutions: A rotation between the employees’ tasks to comply with the 3-hour requirement.
Personal protective equipment: Use of facemask, visor, gloves, sanitiser etc.
Remember that it is not allowed to touch the outside of the facemask when it has been placed and it must not be moved under the nose in order to speak. If this happens, the mask’s protection ceases and must therefore be replaced.
As the authorities regularly adjust their guidelines, it is recommended that you keep an eye on developments and check that information is the latest available.
Best regards Ester Ørum
